Make sure you're receiving the most up-to-date and up-to-the-moment information from TLL. If you haven't done so already, make sure you complete the Opt-In process in order to receive Text messages. You're not limited to how many numbers you can have per player. Other family members, caretakers, even players themselves can choose to receive text messages.
IMPORTANT - In order for your users to begin receiving text messages, they will need to first text the correct group keyword "Alluserstshq20953" (w/o quotes) to 84483. Message and data rates may apply. Text STOP to 84483 to cancel. For additional assistance, text HELP to 84483.